Terms & Conditions

HomeTerms & Conditions

Welcome to Neutrix Techno Private Limited (“we”, “us”, “our”). By accessing or using our website or placing an order, you agree to the following Terms and Conditions. Please read them carefully.

1. Use of Website

By using our website, you confirm that:

  • You are at least 18 years old or are using the site under parental supervision.

  • You will use the site only for lawful purposes and in compliance with all applicable laws.

2. Product Descriptions

We strive to ensure all product information is accurate, complete, and up to date. However:

  • Product colors may vary slightly due to screen settings.

  • We reserve the right to correct errors in pricing, descriptions, and availability without prior notice.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Once placed, orders cannot be modified. Please review your cart before confirming.

  • Payments must be made via secure, approved payment gateways. We do not store your card or bank details.

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors.

  • Neutrix is not responsible for delays caused by logistics partners, natural events, or regional restrictions.

5. Returns & Refunds

Our Refund & Return Policy governs product returns. Please refer to it for detailed terms on eligibility, timelines, and process.

6. User Accounts

  • You are responsible for maintaining the confidentiality of your login credentials.

  • We reserve the right to suspend or terminate accounts found to be abusive, fraudulent, or violating our policies.

7. Intellectual Property

All content on this site, including images, logos, text, graphics, and software, is the property of Neutrix Techno Private Limited and protected by applicable intellectual property laws.

8. Limitation of Liability

We shall not be held liable for:

  • Any indirect, incidental, or consequential damages arising out of product use or website access.
  • Loss of data, revenue, or business caused by site downtime or misuse.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India, and disputes will be subject to the jurisdiction of courts in New Delhi.

12. Contact Us

For questions or concerns regarding these Terms, please contact:

Neutrix Techno Private Limited

📍Address: 5th Floor, MR1, Wing A Statesman House New Delhi – 110001, India
📧 Email: info@neutrixtechno.com
📞 Phone: +91 9220231328