Privacy Policy

HomePrivacy Policy

At Neutrix Techno Private Limited, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping and billing addresses.
  • Payment Details: Securely processed via third-party gateways (we do not store card data).
  • Account Information: Username, password, order history, preferences.
  • Device & Browsing Info: IP address, browser type, device type, cookies, and interaction data.

2. How We Use Your Information

We use your data to:

  • Process orders and deliver products.
  • Improve our website and shopping experience.
  • Send order updates, promotional offers, and newsletters (with your consent).
  • Respond to customer service requests.
  • Ensure secure and fraud-free transactions.

3. Sharing Your Information

We do not sell your personal data. We only share it with:

  • Trusted service providers (e.g., payment gateways, shipping partners).
  • Government or legal authorities when required by law.

4. Data Security

We use encryption, secure servers, and industry-standard protocols to protect your personal data from unauthorized access, misuse, or disclosure.

5. Cookies & Tracking

Our website uses cookies to enhance your experience, track usage patterns, and personalize content. You can manage cookie preferences through your browser settings.

6. Your Rights

You may:

  • Access, update, or delete your personal data.
  • Opt-out of marketing emails at any time.
  • Request data export or correction.

To do so, contact us at: info@neutrixtechno.com 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

8. Contact Us

If you have questions about this Privacy Policy, please contact:

Neutrix Techno Private Limited
📍 Address: 5th Floor, MR1, Wing A Statesman House New Delhi – 110001, India
📧 Email: info@neutrixtechno.com
📞 Phone: +91 9220231328